Privacy Policy – Everbright Services

At Everbright Services, your privacy matters. This policy explains how we collect, use, and protect your information.

Information We Collect
We may collect personal information such as your name, phone number, email address, and home address when you request a quote, book a service, or contact us.

How We Use Your Information
We use your information to:
• Provide and manage cleaning services
• Communicate with you about appointments and quotes
• Improve our services
• Send occasional updates or offers (you can opt out anytime)

Information Sharing
We do not sell or rent your personal information. We may share it only when necessary to deliver our services or comply with legal requirements.

Data Security
We take reasonable steps to protect your information, but no system is completely secure.

Cookies & Website Use
Our website may use cookies to improve your browsing experience and analyze traffic.

Your Rights
You can request access, updates, or deletion of your personal information at any time by contacting us.

Terms & Conditions – Everbright Services

By booking or using our services, you agree to the following terms:

Services
Everbright Services provides residential and commercial cleaning based on the selected service and scope agreed upon.

Bookings & Payments
• Payments are due as agreed (one-time or recurring plans)
• Prices may vary depending on property size and condition
• Late cancellations may be subject to a fee

Cancellations & Rescheduling
We ask for at least 24 hours’ notice to cancel or reschedule an appointment.

Access to Property
Clients must provide safe and timely access to the property. Everbright is not responsible for delays caused by lack of access.

Satisfaction Policy
If you are not satisfied, please contact us within 24 hours. We will review the issue and make reasonable efforts to resolve it.

Liability
We are not responsible for pre-existing damage or normal wear and tear. Any concerns must be reported within 24 hours of service.

Changes to Services
We reserve the right to update pricing, services, or policies at any time.

Contact
For questions, reach us at:
📧 Everbright78911@gmail.com

Refund Policy – Everbright Services

At Everbright Services, we strive to deliver high-quality results every time.

If you are not satisfied with your cleaning, please contact us within 24 hours. We will gladly return to address any missed areas at no additional cost.

Refunds are not guaranteed and are evaluated on a case-by-case basis.